I have no problem with people complaining. It helps us know that there's a problem, at which point we can fix it.

But as for the rest of your statement, we're not a faceless company of drones, we're individuals who are doing our best, and we want to provide a great experience for you. I'm not saying money's not important, but it's certainly not our sole motivator.

Oh my goodness folks! I don't need coffee to wake up after reading all of this.

As it's been said here, let's keep the PVP to the game and not the forum. We do understand a bit of smack talk between nations now and then, but you should do it within the rules of the forum we've so kindly provided here.

Specifically:

No Flaming
While debate and discussion are encouraged, we will not tolerate rude or insulting posts, personal attacks or inflammatory posts of any kind.

Official announcements will be on the front page, news forum, and/or MOTD

We'd certain do that if it would solve the issue, but the fact of the matter is that there's a process that's being overloaded because of the scads of people trying to play. We reboot it, they just come back, so we have a better fix that's in testing right now.

First, if you lose anything, definitely file a support ticket.

Second, we're watching everything pretty closely and we're working on testing the serverdir fix right now.

Third, thank you Alex for the kind comments about the design, and yes, we are listening and taking action. Today's problems aren't the servers overloading, it's the master process that monitors all the servers.

Fourth, when there's a problem, and we're on it, please be assured that we treat these issues with the utmost importance. We have the majority of our technical staff working on these issues right now, and will continue to do so until it's resolved.

Oi. This has gone nowhere fast and you all know how much we dislike forum PVP. So, since this isn't really very constructive, we'll just let it go.

By the way, if you feel that something is worth reporting, please take the high road and use the report feature in the forums.

Cheers!
Danicia

It's not an attack, it's an overloading of our serverdir process, which enumerates the list of servers to play against. A WHOLE bunch of people showed up today, and pushed serverdir in ways it's never been pushed before. We have a fix for the problem that's in testing right now, we hope to roll it out shortly.

And as you may guess, when there's problems with the servers, then our web server gets 4x the normal traffic. Gagh!

Glad that you were able to fix the problem!

It's being worked on.

Lies. I've met you. You're a super nice guy, too.