Lots of people ask us to implement "better society tools." That phrase means many things to many people, so now is your chance to tell us:

What society tools do you want to see?
Why are those tools important to you and your society?

Go!

UPDATE: The image converter was using the wrong encoding for sails. They're currently being reprocessed. All approved flags and sails should display properly within the next 48 hours. You may be able to speed that up a bit by deleting the "user content" folder from your computer and restarting the game. This folder is located...

...via Windows XP: [Drive]:/Documents and Settings/[Username]/My Documents/Pirates of the Burning Sea/user content/

...via Windows Vista: [Drive]:/Users/[Username]/Documents/Pirates of the Burning Sea/user content/

If you try this and your sail decals still don't show properly, it means they probably haven't been reconverted yet. Try again later or wait for your User Content to refresh after 48 hours.

Thanks to all those who brought this issue to our attention and helped us isolate the issue! And meanwhile, happy drawing

Excellent thread! Stickied

Hi, I’m fraxl, the user experience researcher at FLS. My job is to learn and understand how you play Pirates of the Burning Sea and how your experience playing can be improved. There are a lot of ways to get this kind of information and I’m hoping that this forum will be one of them. We’re going to try it for a while and see how it works out.

What you’ll see in this forum is posts made by me about specific topics. Sometimes the post will be a poll for you to answer. Other times I’ll ask direct questions and wait for your insightful replies. I might also post tasks for you to do in game, with the hope that you’ll come back and comment on how the task went for you. All of these things will be validated against the other data collection we do, such as focus groups, live tests, in-game metrics, etc.

While we will review all the ideas you post here, final decisions about features depend on many things, both internal and external. Posting here does not guarantee your idea will make it into the game, but it will give us something to think about as we make improvements.

So, we’re listening. Be creative, be constructive, be on topic and be nice

Do a Full Scan, I believe that will find and mark all the corrupt files, working around the issue where Launchpad just stops when it finds a problem.

Please file a support request in our support system AND one in SOE's support. I'm trying to hit this problem from all angles. Attach all the PotBSPatch.log files from the game folder to both incidents.

The estimated time calculation in the Launchpad is notoriously inaccurate. Check Task Manager, in the network tab. Are you getting a reasonable transfer rate?

How and when did you install the game?

Try running in windowed mode, that will reveal any dialogs popping up behind the scenes. File an 'unable to login' support request. Include the latest PotBS log from My Documents\Pirates of the Burning Sea\log.

Again, stat caps aren't possible on guns. They apply globally. You'll see the details of the changes soon.

PIRATES-41549 is an identifier from our internal bug database.

This bug is marked priority one for the next patch after launch, to hit live servers in mid-February. A comment from QA indicates that the overall mission arc is not affected by being unable to complete this particular mission.

Please see this thread and this Answer.