Since this thread is specifically discussing UI issues, I've moved it to the Playability Lab for Fraxl to read.

You should open a support ticket for this issue and also post a client log from "My Documents\Pirates of the Burning Sea\log". Also, are you on a university campus?

Is it sitting in the water properly and bobbing? Or floating in space?

My guess is you're seeing a memory leak in action, where a ship you encountered earlier is hanging around at the same coordinates and on rare occasions you are in similar enough coordinates in another map that you can see it. We've had issues like that in the past.

The build up on Testbed at present fixes a leak that let entire ships hang around. I'll be curious to see if your problem goes away after that patch goes live. But it could be something else altogether.

Make sure your ship detail is turned up. It will effect the quality of your avatar. You may be seeing LOD's.

It looks like the retailer you is putting the money you paid for the the preorder towards the purchase of the full game. I've bought a digital download where they did this before.

We do not work directly with the retailers so it would be best to send your questions to dlgamer.

@ DoubleAction

Can you attach a dxdiag log and the launchpad log? Also, let's try to add some more detailed logging to see where the client dies.

If you have a pirates_local.ini in your client folder then add the green lines below to it. If you don't have this file just make a new text file, add the info into it, and rename it pirates_local.ini

[Logger]
ManagerPerf=detail

Run the game, let it crash, and attach the more detailed logs. Also at this point, it wouldn't hurt to try and update physX and directx drivers.

@ ikers494

Your log indicates that you are having trouble make a network connection with us. If you are on a university campus you may need to contact university IT. If you use a router or firewall you should read this KB article.

Wow, for such a nice machine, you sure don't have a ton or Ram. We're trying to replicate your setup here. I'll keep you posted.

Can you post your dxdiag?

yeah thats a bug. Someone in ConCo created a character with two of the wrong pieces. Theres a specific body set that the fat head belongs too.
-Tom
passing the buck

I'm able to connect OK w/ LaunchPad at this time so I think Sony's servers are up. (Pretty much everything until you hit PLAY in LaunchPad is on Sony's end.) Be sure you've got your router and virus checker and whatever else set to allow LaunchPad internet access. Answer 200 in our KB has some suggestions. If they don't help, you might also try searching Sony's KB.