PotBS Dev Tracker

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Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Ok, we're pretty sure we're on the track of the problem. We think it's an issue with placers in encounters. We're going to do a general review of all the encounter areas and make sure they're fixed.

We're also still going to do a general review of all port battle issues, so make sure you've reported any issues you know about.
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Quote:
Originally Posted by Seco
Do you know if there will be any rescheduling of the Bridgetown port battle?
I went down that path, and no, there are just too many technical issues to try and redo it. However, if you were a Spaniard in this battle, please post here and Aether will contact you shortly (in a few hours) to address this on a player level.
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
By the way, we're going to do a general review of all the tickets we have relating to ports battle next week, so please submit anything that you've got to make sure we know about it, and we'll try and get them addressed asap.
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Quote:
Originally Posted by Halod Crane
Does anyone else find it amazing that it's saturday afternoon and the FLS Big Kahuna is talking to you trying to help you?

Next person to complain should keep that in perspective.
The other thing to keep in perspective is that the reason I knew about this is because the GM flagged the issue to us, with both his response and asking for guidance. No matter who's answering, it's a team effort.
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Quote:
Originally Posted by Cagey
You guys are talking about a completely different bug, lets figure out one thing at a time here.

The invite "mystery" in which people are standing by with contention points and not receiving invites into a half-filled battle needs to be addressed also, but prior to that, I'd like to see this map taken out of rotation until the spawning issue is addressed.
This seems a prudent step while we're researching. I'm going to see what we can do about it now.
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Quote:
Originally Posted by Palazious
There has been so many posts/tickets/etc. about port battle invite problems that it just amazes me that the developers arent watching/recording/debugging each and every port battle invite call for the next 6 months.

Guess what FLS... you have a serious port battle invite problem!

It started happening a long time ago and needs fixed asap as it goes to the core basis of the progression of the game.

Theres no tickets that need to be put in.. you already have tons of tickets sent in already.

The OS Bug is the other gamebreaker. (spawning into an empty sea)...happens all the time and never gets fixed.

Its way past time to fix these very important things.
Don't assume we have reports for any issue you see. Giving me a support ticket is the best way to help me follow up on your problems.
Rhaegar
1 in thread ...... [North America]
My highly trained detective mind is telling me that you disagree with some of our forum moderation policies.

We're not going to penalize anyone for disagreeing with us, nor for being angry, as long as they stay within the forum rules, and we're also happy to review any moderation that you feel is unfair if you file a support ticket.
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Quote:
Originally Posted by Zgny
The brits have sent numrouse tickets and posts on the furoms and bruaght up in the dev chat comcerning the fact that the port battle invites and drops have been going on for frikkin weeks and now that the spanish happen to get hit by it you all are bowing over backwards becuase you might loose some spaniards... when you have been told in tickets, in dev chats, and in the ask the dev section for a long time now about the problem and the only ansewr the brits get is from fls joe at the dev meeting in bridgetown that " their is no such bug" i guess we know which nation the devs play

BWC Zgny
Could you send me some of the support ticket numbers you're referring to?
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Quote:
Originally Posted by Cagey
I was never asked for more information.

I was asked to tell those who were actually kicked to submit tickets with log files included, which is something which I was led to believe had already happened.

I'm not sure what other information I could have provided besides my initial assessment of the situation.

24 entered battle, 5 were kicked out immediatelly back to their ports of origin.

The name of the port being attacked and the time of its occurence should have been enough to figure out which map had been used.
We sent some emails to your hotmail account (3/11 and 3/17). Is it possible that they got caught in your spam filter?

You're correct in that the name of the port and the time should have been enough for us to did into this. My best guess as to what happened is that you closed the issue (since you didn't have logs that would help us) which automatically sets it to solved, and when we saw it as solved, didn't follow up on it. If the other people didn't get around to submitting new tickets, this might have been why we lost it.

I'm letting people know that in situations like this we need to keep the bug alive.
Rusty
1 in thread 5 people kicked from PB at Start, ticket filed [Known Issues / Troubleshooting]
Cross post!

Cagey, could you review your issues and make sure that nothing's closed that should be opened?