Hello there!

SOE handles:

The launcher
The billing
The marketing

That's it. Everything else is run by us here in Seattle. We run all the servers, our own forum, our own customer service...everything else involved except for those things above.

Cheers!

UC is indeed a great part of the game Keep in mind it's only one part. There are other issues we've been working on. If it seems like we're dragging our heels, it's because our feet are moving fast elsewhere. Alas that we don't have infinite resources at our fingertips.

Not at all! I'm just rattling cages harder and to do that I needed a few more sticks in hand. Thanks for providing them.

Whilst some of this has certainly been interesting, it does break one of the forum rules we rarely have to trot out.

- No Defamation
Bashing of other gaming companies, individuals or game titles is not allowed on the Pirates of the Burning Sea forums.

Hello all,

We do encourage people to discuss and even debate almost whatever they wish. As long as people do not break the PotBS Community Rules, you can discuss your thoughts on the game.

However, if you do want to respond to a post where folks have expressed frustration or dissatisfaction, you should also be following the PotBS Community Rules.

Specifically, these rules:

- Do not abuse new users
Remember that new users will not always know where to find information that may be common knowledge to the seasoned forum user.

-No Flaming
While debate and discussion are encouraged, we will not tolerate rude or insulting posts, personal attacks or inflammatory posts of any kind.

-No Trolling
Posting in a thread for the sole purpose of harassing a user or derailing / hijacking a thread topic is not allowed.

Maybe that should tell y'all something.

Hello all,

We do encourage people to discuss and even debate almost whatever they wish. As long as people do not break the PotBS Community Rules, you can discuss your thoughts on the game.

However, if you do want to respond to a post where folks have expressed frustration or dissatisfaction, you should also be following the PotBS Community Rules.

Specifically, these rules:

- Do not abuse new users
Remember that new users will not always know where to find information that may be common knowledge to the seasoned forum user.

-No Flaming
While debate and discussion are encouraged, we will not tolerate rude or insulting posts, personal attacks or inflammatory posts of any kind.

-No Trolling
Posting in a thread for the sole purpose of harassing a user or derailing / hijacking a thread topic is not allowed.

No one is allowed to flame me unless they can spell my name correctly.

OK, I added instructions to your support ticket.

Hold on to the refit. There's going to be a mission that will allow you to turn it in.

Hold on to the refit. There's going to be a mission that will allow you to turn it in.