I'm sorry that you don't see our efforts to reorganize and refocus our communication efforts as a sign that we are listening. Though I haven't personally noticed any real difference in the tone of your posts over a given period of time, that doesn't mean that you are incorrect in some of your assumptions.

That also doesn't mean that your perceptions are entirely accurate, either. We're working to find a middle ground here, establishing new and clear-cut ways of continuing and expanding our tradition of involving the community in the process of game design is an example of that effort.

Lastly, when you say we, don't you really mean you? I don't really know who we is, but I am listening to you right now. So if it makes it easier, I am inviting you to get some real direct feedback- come chat with me today in IRC. I'm there most every single day, as I have been for near three years now. Heck, you can bring the we if you would like- I'd enjoy talking with all of you.

I extend this invitation in the spirit of civil discussion and friendly discourse, I'm not looking to get in a tangle. So if you are up for it, click me to learn more about using IRC.

Looking forward to meeting you,
Aether

I've merged the two threads on this topic to better keep track of whether things are really working or not.

Again, if User Content isn't working for you, please file a new support request and post the ticket number here.

Actually, you are wrong again friend. I just told you that we discuss the ideas in the Community Suggestions forum on a daily basis. That you haven't noticed responses to your specific issues isn't indicative of the reality.

While I'm comfortable with you calling me a liar, at the end of the day I'm just letting you know how things work, your perception notwithstanding.

Additionally, let me speak for the entirety of the Pirates of the Burning Sea development team: You really don't have to respect us. The expectation (this is an important distinction, so read this next part twice) is that you will respect and follow the rules governing your behavior on our forums. Click me for more information on that subject.

For our purposes, I'll summarize the heart of the matter here: You are always welcome to dissagree, share an opposing viewpoint or point out a flaw in our logic, you just can't be a jerk about it.

Finally, one last bit of advice: You'll catch more flies with honey, my friend.

All my best to you in this difficult time,
Aether

If you're still seeing problems, try clearing out the files in My Documents > Pirates of the Burning Sea > userContent, so they get retrieved anew from the server.

Also make sure that that directory exists and is writable by the Pirates executable -- user content has to be downloaded locally for it to be displayed, and if that directory doesn't exist (for example, you store your My Documents on a remote machine and are not currently connected to that machine) or is locked to the Pirates executable, user content won't work.

If, after verifying those things and clearing the user content cache (as above), do let us know here that you're still experiencing the problem, so we can take a closer look.

~630mb or something in that range

The live GM staff is busy helping a variety of people at all times of the day with a myriad of issues. If the players don't notify support, it's possible the GM won't see it, especially if the GM is currently logged into a certain zone and not in your particular nation chat.

Thankfully, once the 1.2 comes out, you will be able to just report them directly from the chat window. When you report the spam, it will automatically notify the GM team and add them to your ignore list.

Just me, but the entire mod team, as directed. We created the new section so folks could offer suggestions.

As Aether has stated:

Use this forum to test out your ideas against the other great minds of our community. These can be design suggestion, game features, mission content- you name it! The best and brightest ideas, as chosen by Flying Lab Software staffers, will then take the spotlight in our new forum area we call “In Concept”.

If you have a quick question that can't be answered in the Discussion forums, guides and such, then yes, ask here. If it is a suggestion, then one of us (not just me, mind you...I don't work 24/7) will located to its proper home.

Once a thread goes into discussion mode between Developer & Players, we move it off to the Discussion sections so *all* players interested in the topic can keep an eye on it. This also keeps more unanswered questions at the top of the pile of things to be reviewed.

If you have an issue with any of the forum structure or would like to give constructive feedback about the forums/policies, you can submit a Support ticket and it will be reviewed.

Cheers,
Danicia

Sorry Keline, but you are wrong. The Community Suggestions area is the best place to discuss new Pirates of the Burning Sea ideas and features. The FLS development team will review that forum multiple times in a day, per the process that we've shared at this link.

While we will continue to work to improve our communication with the community at large, it is certainly understood that we won't make everyone happy.

That won't keep us from trying.

All my love,
Aether

Don't make me come back there and force you into drinking XXXX.

Log into your Station Account at SOE and you'll see a place to enter your key.

Cheers!