We're definitely in agreement that the learning curve is a bit steep. We focus more on the tools in the tutorials, and very little on what you should do with them. It's something that we're working on, though you wouldn't believe how difficult it is to do a good tutorial, especially for something that's conceptually large.
We have one program starting that will help people learn how to play effectively, but it's lots of reading. What do you guys think about training videos that you could watch on the web that would explain these concepts? I know it's not as good as having it in the game, but we could roll it out a lot faster.