OK, I tried again. You should have 3 characters on Roberts now, I believe. Let us know if you still have issues.

OK, no, it didn't work. We need you to be offline when we try to fix your characters. I have the power to boot you from the game but feel that's a bit rude. Post when you're out of the game and we'll again attempt to resolve the issue.

I can't imagine why you can't log a support request. You're logged in to our website, right? (Top right of burningsea.com shows "Logged in as Jack William Turner".) And then you click on Support and it shows "Logged in as: Jack William Turner <Station name>," right? So then what happens when you click on Report an Issue? Do you get an error or...?

P.S. Meanwhile, we're taking steps to restore your characters. They may or may not be available to you when you read this. I'll post again when I know more but let us know if you see the issue as resolved.

Heya gang!

We had a couple of reminders to keep RL politics off the thread. This has turned into a great ideas thread and we'd like to keep it that way instead of sending it to visit Davy Jones. So...moar feedback/ideas, less R/L stuff?

kthnxbye
-Dani

Thanks for your patience folks, I'll update this thread with more information as soon as I am able.

Best,
Aether

We've actually just updated our User Content Overview and 2D User Content Guide to be more helpful and accurate, as the overall process has changed dramatically and for the better in the last month.

Please read up on these updated pages, and if you have remaining questions, please ask in this thread.

Meanwhile, happy drawing!

News flash! Read all about it!

We have updated our User Content Overview and 2D User Content Guide to reflect changes introduced in User Content 2.0, as well as to clarify and illustrate how our User Content Guidelines look in practice.

If you have any questions on this new information, please post them here.

Happy drawing, everyone!

File a support ticket in our system with your SOE troubleticket numbers so we can research it for you.

Cheers,
Danicia

An impressive write up Garbad! Would you mind if I shared this with the world?

Best,
Aether

Did you file a support ticket? If so, can you post it on this thread? Oh, and I'm moving it to the Known Issues /Tech area.